Hassle-Free Refund Policy: 9 Secure Your Purchase And Peace Of Mind

Refund Policy

World Yoga Accreditation Board

1. Introduction

The World Yoga Accreditation Board (hereinafter referred to as “WYAB,” “we,” “our,” or “the Board”) is committed to maintaining transparency, fairness, and integrity in all its financial transactions. This Refund Policy outlines the terms and conditions under which refunds may be granted for payments made to WYAB for accreditation services, certification programs, training courses, memberships, events, and other related offerings.

By enrolling in any program, submitting an application, or making any payment to WYAB, the applicant, संस्था (organization), or individual (hereinafter referred to as “Applicant,” “Member,” or “Participant”) agrees to the terms set forth in this Refund Policy.

This policy is designed to balance administrative costs, resource allocation, and fairness to all parties while ensuring that genuine cases for refunds are handled appropriately.

2. Scope of the Policy

This Refund Policy applies to all financial transactions made with WYAB, including but not limited to:

Accreditation application fees
Certification program fees
Training and workshop fees
Membership subscriptions
Examination fees
Event registrations
Digital products and learning materials

Each category may have specific conditions, which are detailed in subsequent sections.

3. General Refund Principles

WYAB follows these core principles regarding refunds:

Transparency: All refund terms are disclosed prior to payment.
Fairness: Refund decisions are made objectively based on policy guidelines.
Administrative Costs: Certain fees are non-refundable due to processing and administrative expenses.
Timeliness: Refund requests must be submitted within specified timeframes.
Documentation: Valid supporting documents may be required for certain refund requests.

4. Non-Refundable Fees

The following payments are strictly non-refundable under all circumstances:

Application processing fees
Accreditation evaluation fees once review has commenced
Administrative charges
Downloaded digital products or accessed online materials
Issued certificates or credentials
Fees for completed training sessions

These fees cover internal costs such as document verification, expert review, platform access, and administrative handling.

5. Refund Eligibility Criteria

Refunds may be considered under the following conditions:

5.1 Duplicate Payments

If a payment is made more than once for the same service due to a technical error or mistake, the duplicate amount will be refunded after verification.

5.2 Cancellation by WYAB

If WYAB cancels a program, course, or event due to unforeseen circumstances, participants will be entitled to:

A full refund, or
The option to transfer the fee to a future session

5.3 Applicant Withdrawal (Before Processing)

Applicant withdrawal before the commencement of review or processing is a common occurrence across various application-based systems, including educational institutions, visa processing, job recruitment, and service-based enrollments. Establishing a clear and fair policy for such withdrawals is essential to maintain transparency, protect administrative resources, and ensure that applicants are treated equitably. This section outlines the conditions, implications, and financial considerations associated with withdrawal requests submitted prior to the start of application processing.

When an applicant decides to withdraw their application before any formal review or processing has begun, the request is generally viewed more favorably compared to withdrawals made at later stages. This is because the administrative body has not yet committed significant time, labor, or resources toward evaluating the application. As a result, applicants may be eligible for a partial refund of any fees paid during submission. However, such refunds are typically not issued in full, as administrative costs are incurred even at the initial stages of application intake.

Administrative fees cover a range of preliminary activities, including system processing, documentation handling, payment processing charges, and initial verification steps. Even if the application has not entered formal review, these backend operations require infrastructure and personnel support. Therefore, a predetermined administrative fee is deducted from the total amount paid by the applicant, and the remaining balance is refunded according to the organization’s financial policies.

To initiate a withdrawal, applicants are usually required to submit a formal request through the designated communication channel. This may include an online portal, email submission, or written application. The request must typically include identifying details such as the application number, applicant name, and reason for withdrawal. While providing a reason may not always be mandatory, it can help organizations improve their processes and address potential concerns in the future.

Timing plays a critical role in determining eligibility for a refund. Withdrawal requests must be received and acknowledged before the official start of processing. In many systems, processing is considered to begin immediately after submission, while in others, there may be a defined waiting period. It is the responsibility of the applicant to understand these timelines and act promptly if they wish to withdraw. Requests received after processing has begun are usually subject to stricter policies and may result in reduced or no refunds.

Transparency in communication is vital in this process. Organizations must clearly state their withdrawal and refund policies at the time of application to avoid misunderstandings. This includes specifying the amount or percentage of administrative fees deducted, the expected timeline for refund processing, and the method through which refunds will be issued. Clear guidelines help build trust and reduce disputes between applicants and the organization.

From an operational perspective, having a structured withdrawal policy allows institutions to manage application volumes more efficiently. Early withdrawals free up resources and may create opportunities for other applicants, especially in competitive environments with limited capacity. It also reduces unnecessary workload for review committees and administrative staff.

Applicants, on the other hand, benefit from the flexibility to reconsider their decisions without facing significant financial penalties, provided they act within the specified timeframe. This is particularly important in scenarios where applicants may have applied to multiple programs or services and later decide to pursue alternative options.

It is also important to note that refund timelines can vary depending on the payment method and institutional procedures. While some organizations may process refunds within a few business days, others may take several weeks. Applicants should be informed of these timelines in advance and may be advised to follow up if delays occur beyond the stated period.

In conclusion, applicant withdrawal before processing is a manageable and relatively low-impact scenario when handled through a clear and well-defined policy. By allowing partial refunds after deducting administrative fees, organizations strike a balance between operational cost recovery and applicant fairness. Proper communication, timely action, and adherence to guidelines are key factors that ensure a smooth withdrawal process for both parties involved.

5.4 Medical or Emergency Situations

Refunds may be granted in exceptional cases such as:

Serious illness
Accidents
Bereavement

Such requests must be supported with valid documentation.

6. Accreditation Fees Refund Policy

Accreditation involves a multi-stage evaluation process. Refunds are handled as follows:

Before Review Begins:
Up to 50% refund may be granted after deducting administrative charges.
During Review Process:
No refund will be issued once the evaluation has started.
After Decision Issued:
No refund will be granted regardless of the outcome.

7. Certification Program Refund Policy

For certification courses offered by WYAB:

More than 14 days before course start date:
Eligible for up to 75% refund.
7–14 days before start date:
Eligible for up to 50% refund.
Less than 7 days before start date:
No refund.
After course commencement:
No refund under any circumstances.

8. Training and Workshop Refund Policy

For workshops, seminars, and training sessions:

Cancellation by Participant (Early Notice):
Refund up to 70% if canceled at least 10 days prior.
Late Cancellation:
No refund if canceled within 10 days of the event.
No-Show:
No refund will be issued.
Rescheduling Option:
Participants may request a one-time transfer to a future session (subject to availability).

9. Membership Fees

Membership subscriptions are generally non-refundable. However:

If a membership is canceled within 7 days of purchase and no benefits have been used, a partial refund may be considered.
Once membership benefits (such as access to resources or listings) are utilized, no refund will be granted.

10. Examination Fees

Examination-related fees are non-refundable except in the following cases:

Technical failure preventing exam completion
Cancellation of exam by WYAB

In such cases, either a refund or re-examination option will be provided.

11. Digital Products and Online Content

Due to the nature of digital products:

All purchases of e-books, recorded sessions, and online materials are non-refundable once accessed or downloaded.
If technical issues prevent access, WYAB will provide support rather than a refund.

12. Event Registrations

For conferences, yoga festivals, and special events:

Cancellation 30+ days prior:
Up to 80% refund.
Cancellation 15–30 days prior:
Up to 50% refund.
Cancellation less than 15 days prior:
No refund.
Event Cancellation by WYAB:
Full refund or transfer option.

13. Refund Request Procedure

To request a refund, the applicant must:

Submit a written request via email to the official WYAB support channel.
Include the following details:
- Full name
- Transaction ID
- Date of payment
- Reason for refund
- Supporting documents (if applicable)
Requests must be submitted within the applicable refund window.

Incomplete requests may result in delays or rejection.

14. Refund Processing Timeline

Refunds are typically processed within 10–30 business days from approval.
The time taken for funds to reflect in the account depends on the payment method and financial institution.

15. Mode of Refund

Refunds will be processed using the original payment method:

Credit/Debit Card → Refunded to the same card
Bank Transfer → Refunded to the originating account
Digital Wallet → Refunded to the same wallet

WYAB is not responsible for delays caused by third-party payment providers.

16. Currency and Transaction Charges

Refunds will be processed in the original transaction currency.
Any currency conversion charges or bank fees will be borne by the applicant.
Payment gateway charges are non-refundable.

17. Fraudulent or Misuse Claims

WYAB reserves the right to:

Reject refund requests suspected of fraud or misuse
Take appropriate legal action if false claims are made

18. Force Majeure

WYAB shall not be held responsible for cancellations or delays caused by events beyond its control, including but not limited to:

Natural disasters
Government restrictions
Pandemics
Technical failures

In such cases, refunds or credits will be evaluated on a case-by-case basis.

19. Dispute Resolution

In case of disputes:

Applicants are encouraged to contact WYAB for resolution.
If unresolved, disputes shall be subject to the jurisdiction specified by WYAB governing policies.

20. Policy Updates

WYAB reserves the right to update, amend, or modify this Refund Policy at any time, without the obligation to provide prior notice to applicants or users. This provision ensures that the organization maintains the flexibility required to adapt to changing operational needs, regulatory requirements, technological advancements, and evolving industry standards. By reserving this right, WYAB can ensure that its policies remain relevant, effective, and aligned with best practices.

Policy updates may arise from a variety of circumstances. These include, but are not limited to, changes in legal or compliance requirements, revisions in administrative procedures, improvements in service delivery systems, or feedback received from applicants and stakeholders. As such, periodic revisions are a necessary part of maintaining a transparent and efficient refund framework. WYAB is committed to ensuring that any modifications are made in good faith and with the intention of improving clarity, fairness, and operational efficiency.

All updated versions of the Refund Policy will be published on WYAB’s official platforms. These platforms may include the organization’s website, application portals, or other authorized communication channels. It is the responsibility of applicants and users to review these platforms regularly to stay informed about the most current version of the policy. Continued use of WYAB’s services or submission of applications after a policy update constitutes acceptance of the revised terms.

Importantly, any changes made to the Refund Policy will generally apply only to future transactions. This means that applications or payments submitted prior to the publication of an updated policy will typically be governed by the version of the policy that was in effect at the time of submission. This approach ensures fairness and prevents retrospective application of new terms to past transactions, unless explicitly required by law or stated otherwise.

WYAB may, at its discretion, highlight significant changes to the policy through announcements or notifications. However, the absence of a direct notification does not invalidate the applicability of the updated policy. Therefore, applicants are encouraged to remain proactive in reviewing policy updates to avoid any misunderstandings or unexpected outcomes.

In certain cases, urgent updates may be necessary due to external factors such as regulatory directives or unforeseen operational challenges. In such situations, immediate implementation of policy changes may be required to ensure compliance or protect the integrity of the organization’s processes. WYAB will make reasonable efforts to ensure that such updates are clearly communicated through its official channels.

Furthermore, WYAB reserves the right to interpret and apply the Refund Policy at its discretion, within the bounds of applicable laws and regulations. In the event of any ambiguity or dispute arising from policy interpretation, the organization’s decision shall be considered final, unless otherwise subject to legal review.

In conclusion, the Policy Updates clause is essential for maintaining a dynamic and responsive framework. By clearly outlining its right to modify the Refund Policy and emphasizing the importance of staying informed, WYAB ensures both operational adaptability and user awareness. Applicants are encouraged to regularly consult official sources to remain updated and to make informed decisions regarding their applications and associated fees.

21. Contact Information

For refund-related queries, please contact:

World Yoga Accreditation Board
Customer Support Department
Email: support@worldyoga.us (example)

22. Acceptance of Policy

By making a payment to WYAB, the applicant acknowledges that they have read, understood, and agreed to this Refund Policy.

23. Conclusion

The World Yoga Accreditation Board strives to maintain fairness and accountability in all its dealings. While refunds are limited due to the nature of accreditation and educational services, genuine cases are handled with care and diligence. Applicants are encouraged to review all program details thoroughly before making payments to avoid misunderstandings.

Returns

Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)

Book with obvious signs of use

CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at admin@ssqi.in.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at admin@ssqi.in and send your item to: 108, Mehta Chambers, Station Road, Vasai West , Vasai-Virar, Maharashtra 401202, India.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

To return your product, you should mail your product to: 108, Mehta Chambers, Station Road, Vasai West , Vasai-Virar, Maharashtra 401202, India.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.