Shipping Policy
World Yoga Accreditation Board
1. Introduction
The World Yoga Accreditation Board (WYAB) is committed to delivering all physical materials, certifications, merchandise, and documentation in a timely, secure, and efficient manner. This Shipping Policy outlines the procedures, timelines, responsibilities, and conditions associated with the shipment of goods purchased, requested, or issued through WYAB.
This policy applies to all customers, institutions, yoga schools, instructors, and affiliated partners who engage with WYAB for the procurement of physical products, including but not limited to certificates, accreditation plaques, printed materials, merchandise, and official documentation.
By placing an order or requesting shipment through WYAB, the recipient agrees to the terms and conditions outlined in this Shipping Policy.
2. Scope of Shipping
WYAB ships a variety of items globally. These include:
- Accreditation Certificates
- Printed Yoga Manuals and Educational Materials
- Membership Cards
- Institutional Accreditation Plaques
- Merchandise (e.g., apparel, accessories, yoga kits)
- Event Materials and Conference Packages
- Official Documents and Verification Papers
All shipments are processed in accordance with international shipping standards and local regulations applicable to the destination country.
3. Order Processing Time
3.1 Standard Processing
All orders are processed within 3 to 10 business days after:
- Payment confirmation is received, and
- All required documentation (if applicable) is submitted and verified.
Business days are defined as Monday through Friday, excluding public holidays.
3.2 Customized or Accreditation Items
Items such as certificates, plaques, or personalized materials may require additional processing time due to:
- Verification procedures
- Quality checks
- Printing and customization
Processing for such items may take 7 to 21 business days.
3.3 Delays
Processing delays may occur due to:
- High order volume
- Public holidays
- Natural disasters or unforeseen disruptions
- Incomplete or incorrect order information
WYAB will notify customers via email in case of significant delays.
4. Shipping Methods
WYAB offers multiple shipping methods based on destination, urgency, and customer preference:
4.1 Standard Shipping
- Delivery Time: 7 to 21 business days (depending on location)
- Cost: Calculated at checkout
- Tracking: Available for most destinations
4.2 Express Shipping
- Delivery Time: 3 to 7 business days
- Cost: Higher than standard shipping
- Tracking: Fully trackable
4.3 Economy Shipping (Where Available)
- Delivery Time: 15 to 30 business days
- Cost: Lower cost option
- Tracking: Limited or unavailable
4.4 Courier Partners
WYAB partners with reliable international and domestic courier services to ensure safe delivery. Courier selection depends on:
- Destination country
- Package size and weight
- Service availability
5. Shipping Charges
5.1 Calculation of Charges
Shipping charges are calculated based on:
- Weight and dimensions of the package
- Shipping method selected
- Destination country and region
- Customs handling requirements
5.2 Free Shipping
WYAB may offer free shipping under promotional campaigns or for specific order thresholds. Such offers will be clearly communicated at the time of purchase.
5.3 Additional Charges
Customers may be responsible for:
- Customs duties
- Import taxes
- VAT or GST (as applicable)
- Handling or clearance fees
These charges are not included in the shipping fee unless explicitly stated.
6. International Shipping
WYAB ships worldwide, subject to local regulations and restrictions.
6.1 Customs and Duties
International shipments may be subject to customs inspections and additional fees. Customers are responsible for:
- Understanding their country’s import laws
- Paying applicable duties and taxes
WYAB is not responsible for delays caused by customs clearance processes.
6.2 Documentation
Certain shipments may require:
- Identification documents
- Institutional verification
- Additional forms for customs clearance
Failure to provide required documentation may result in shipment delays or returns.
7. Delivery Timeframes
Delivery times vary depending on the shipping method and destination:
| Region | Standard Shipping | Express Shipping |
|---|---|---|
| Domestic (India) | 5–10 business days | 2–4 business days |
| Asia | 7–15 business days | 3–6 business days |
| Europe | 10–20 business days | 4–7 business days |
| North America | 10–20 business days | 4–7 business days |
| Other Regions | 15–30 business days | 5–10 business days |
Note: These are estimated timelines and may vary due to external factors.
8. Order Tracking
8.1 Tracking Availability
Most shipments include tracking services. Customers will receive:
- Tracking number
- Courier details
- Estimated delivery date
8.2 Tracking Updates
Tracking updates depend on the courier service. Delays in updates may occur due to:
- Transit gaps
- Customs clearance
- Remote delivery locations
9. Shipping Address Requirements
9.1 Accuracy of Address
Customers must provide accurate and complete shipping information, including:
- Full name
- Complete address
- Postal/ZIP code
- Contact number
- Email address
WYAB is not responsible for delivery failures due to incorrect or incomplete addresses.
9.2 Address Changes
Address modifications must be requested within 24 hours of order placement. Changes may not be possible once the order has been dispatched.
10. Delivery Issues
10.1 Failed Delivery Attempts
If delivery fails due to:
- Recipient unavailability
- Incorrect address
- Refusal to accept
The package may be:
- Re-attempted for delivery, or
- Returned to WYAB
Additional shipping charges may apply for re-delivery.
10.2 Lost or Damaged Shipments
If a package is:
- Lost in transit
- Delivered damaged
Customers must notify WYAB within 7 days of delivery (or expected delivery date).
WYAB will:
- Investigate with the courier partner
- Offer replacement or resolution where applicable
10.3 Proof of Damage
Customers may be required to provide:
- Photographs of damaged items
- Packaging images
- Delivery details
11. Returns Due to Shipping Issues
Items returned due to:
- Incorrect address
- Failure to accept delivery
- Customs rejection
Will be processed as follows:
- Customer notified upon return
- Re-shipment arranged upon payment of additional charges
- Refund processed (excluding shipping costs) where applicable
12. Packaging Standards
WYAB ensures that all items are securely packaged to prevent damage during transit. Packaging standards include:
- Protective materials for fragile items
- Waterproof coverings where necessary
- Tamper-evident seals
Special care is taken for certificates and official documents to maintain their integrity.
13. Restrictions on Shipping
13.1 Prohibited Locations
WYAB may not ship to:
- Countries with trade restrictions
- Regions affected by conflict or sanctions
- Locations with unreliable courier services
13.2 Restricted Items
Certain products offered by WYAB may be subject to restrictions, prohibitions, or special regulatory requirements in specific countries or regions. These restrictions are typically imposed by local governments, customs authorities, or international trade regulations and may vary significantly depending on the destination. As such, it is the sole responsibility of the customer to verify whether the items they intend to purchase and ship are permissible for import into their respective country before placing an order.
Customers must ensure that all products comply with the import laws, safety standards, and certification requirements applicable in the destination country. Restricted items may include, but are not limited to, specific categories such as electronics, cosmetics, food products, chemicals, medical devices, or items containing materials that are regulated under local or international law. Additionally, certain goods may require special permits, licenses, or documentation for legal importation. Failure to meet these requirements may result in delays, additional charges, confiscation, or destruction of the shipment by customs authorities.
WYAB does not guarantee that all products listed on its platform are eligible for international shipping to every country. While efforts may be made to provide general guidance or information regarding shipping eligibility, such information should not be considered exhaustive or definitive. Import regulations are subject to change without notice, and enforcement practices may vary between jurisdictions. Therefore, customers are strongly advised to consult official government resources, customs offices, or qualified regulatory experts in their country to confirm the admissibility of the items prior to completing a purchase.
In the event that a shipment is held, rejected, returned, or seized by customs due to restrictions on the imported items, WYAB shall not be held liable for any resulting losses, delays, or additional costs incurred. This includes, but is not limited to, customs duties, penalties, storage fees, return shipping costs, or the total loss of the goods if they are confiscated or destroyed by authorities. Customers agree to bear full responsibility for such outcomes arising from non-compliance with applicable import regulations.
Customers are also responsible for accurately declaring the contents of their shipment when required and ensuring that all provided information is truthful and complete. Misrepresentation of goods, whether intentional or accidental, may lead to legal consequences, shipment delays, or denial of entry by customs authorities. WYAB reserves the right to cancel or refuse shipment of any order if it reasonably suspects that the items may violate shipping restrictions or legal requirements in the destination country.
Furthermore, certain carriers or logistics partners used by WYAB may impose their own restrictions on specific items, regardless of the destination country’s regulations. Customers acknowledge that such carrier-imposed limitations are beyond WYAB’s control and may affect the ability to ship certain products.
By placing an order, the customer confirms that they have conducted due diligence regarding restricted items and accept full responsibility for compliance with all applicable import laws and regulations. This ensures a smoother shipping process and helps avoid unnecessary complications or disruptions in delivery.
14. Liability
WYAB’s liability is limited to:
- The value of the shipped product
- Replacement of damaged or lost items (subject to verification)
WYAB is not liable for:
- Delays caused by third-party courier services
- Customs-related delays or charges
- Indirect or consequential damages
15. Contact Information
For shipping-related inquiries, customers may contact WYAB through:
- Official email support
- Customer service portal
- Registered communication channels
All queries will be addressed within 2–5 business days.
16. Policy Updates
WYAB reserves the right to revise, amend, or update this Shipping Policy at any time to reflect changes in operational practices, legal requirements, or business strategies. These updates may include, but are not limited to, modifications in shipping timelines, delivery charges, service availability, carrier partnerships, or handling procedures. Any such changes will become effective immediately upon being published on the official website or relevant platform where this policy is displayed.
While WYAB strives to maintain transparency and consistency in its services, it is important to recognize that external factors—such as logistics constraints, regulatory updates, or unforeseen circumstances—may necessitate adjustments to the shipping terms without prior individual notification to customers. Therefore, WYAB shall not be held liable for any inconvenience caused due to such modifications, provided they are appropriately published and accessible.
Customers are strongly encouraged to review the Shipping Policy periodically to remain informed about the most current terms and conditions. Continued use of WYAB’s services after any updates to the policy constitutes acceptance of those changes. It is the responsibility of the customer to stay updated, especially before placing an order, to ensure a clear understanding of applicable shipping practices at that time.
In cases where significant changes are made that may directly impact existing orders, WYAB may, at its discretion, provide additional communication through email notifications, website announcements, or other appropriate channels. However, this does not limit the immediate effectiveness of the revised policy upon publication.
WYAB also reserves the right to interpret and apply the Shipping Policy in a manner that aligns with its operational capabilities and customer service standards. Any disputes arising from the interpretation of this policy shall be addressed in accordance with the company’s broader terms and conditions.
By maintaining flexibility in its shipping policies, WYAB aims to continuously improve service efficiency, adapt to evolving logistics environments, and ensure a smooth and reliable delivery experience for all customers.
17. Acceptance of Policy
By placing an order with WYAB or requesting shipment of any product or service, the customer expressly acknowledges that they have read, understood, and agreed to be bound by the terms and conditions outlined in this Shipping Policy. This acceptance applies to all orders, regardless of the method of purchase, including but not limited to online transactions, direct orders, or any other authorized sales channels operated by WYAB.
Customers agree to comply with all provisions detailed in this policy, including shipping procedures, delivery timelines, and handling practices. It is the responsibility of the customer to review the Shipping Policy in full before completing a purchase. Any questions or concerns regarding the policy should be clarified with WYAB prior to placing an order. Once an order is confirmed, it is deemed that the customer has accepted all applicable shipping terms without reservation.
In addition, customers acknowledge and accept any applicable shipping charges associated with their order. These charges may vary depending on factors such as delivery location, shipping method selected, package size, weight, and any additional services requested. WYAB strives to provide accurate shipping cost estimates at the time of checkout; however, customers understand that certain charges, such as remote area surcharges or additional handling fees, may apply where necessary. By proceeding with the order, the customer agrees to bear all applicable shipping costs as determined at the time of purchase or subsequently communicated.
Customers also agree to the estimated delivery timelines provided by WYAB. While every effort is made to ensure timely dispatch and delivery, customers acknowledge that shipping timelines are estimates and not guaranteed delivery dates. Delays may occur due to factors beyond WYAB’s control, including but not limited to weather conditions, logistical disruptions, carrier delays, customs processing, or other unforeseen circumstances. By accepting this policy, customers agree that WYAB shall not be held liable for delays that occur once the shipment has been handed over to the carrier or that arise from external factors.
Furthermore, customers accept full responsibility for ensuring compliance with all applicable customs laws, import regulations, and local requirements for shipments, especially in the case of international orders. This includes, but is not limited to, the accurate provision of shipping information, submission of required documentation, and payment of any customs duties, taxes, or import fees imposed by the destination country. WYAB is not responsible for delays, confiscation, or additional charges resulting from non-compliance with such regulations.
Customers also agree that any incorrect or incomplete shipping information provided at the time of order placement may result in delays, additional costs, or failed deliveries. In such cases, the customer shall bear responsibility for any resulting consequences, including re-shipment fees or address correction charges.
By placing an order, the customer further acknowledges that they have reviewed any updates or modifications to the Shipping Policy that may have been implemented prior to their purchase. Continued use of WYAB’s services constitutes ongoing acceptance of the most current version of the policy.
This acceptance serves as a binding agreement between WYAB and the customer, ensuring clarity, transparency, and mutual understanding regarding all shipping-related matters.
18. Conclusion
The World Yoga Accreditation Board strives to provide reliable and efficient shipping services to support the global yoga community. While every effort is made to ensure timely delivery and product safety, external factors such as logistics, customs, and regional conditions may impact shipping timelines.
WYAB remains committed to transparency, accountability, and customer satisfaction in all shipping-related processes.
1. Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer.
2. Dispatch Time
Orders are usually dispatched within 2 business days of payment of order Our warehouse operates on Monday – Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
3. Change Of Delivery Address
For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.
4. P.O. Box Shipping
WYAB will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to these locations.
5. Military Address Shipping
We are able to ship to military addresses using USPS. We are unable to offer this service using courier services.
6. Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation
7. Parcels Damaged In Transit
If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.
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